Cancel And Refund: Volaris Cancellation Policy
Volaris Airlines provides you Volaris Cancellation Policy, in which you can easily cancel your Volaris flight. Apart from this, after your flight cancellation you can easily get a full refund.
If you also want to know about the Volaris cancellation policy then read this post and get all the information.
So, let’s start with the highlights of Volaris flight cancellation policy.
Highlights Regarding Volaris Cancellation Policy
- You can cancel your flight and get a refund under the following conditions:
- You will get a refund if you cancel your flight your international flight at least 7 days before your flight departure.
- For domestic flights, to get a refund, you need to cancel your flight within Mexico within 24 hours of purchasing the tickets. The maximum cancellation time of your flight is 3 hours. After this, you are not eligible for getting a refund.
- If the conditions of the flight are delayed or canceled for more than 4 hours, you will be offered the following options that you can get.
- Take another flight to your destination. For this, you don’t need to pay any cost.
- Obtain a full refund.
Note: You may be entitled to compensation of at least 25% of the flight ticket price if the reason for the flight delay is due to the airline.
Read Also: How to book the cheapest flight?
If you buy tickets to or from the United States/Central America at least 7 days then you can cancel it within 24 hours after purchasing it.
Volaris Cancellation Policy 2023 For International Flights
According to the Volaris international flight cancellation policy, you can cancel your flight and get a full refund if you cancel your flight ticket at least 7 days before your flight departure.
Here we give some important information about Volaris’ cancellation policy for international flights, please check them.
- You can get a full refund of your flight ticket if you cancel your ticket under the 24-hour cancellation policy.
- Round trip or connecting flight tickets to or from Colombia can be cancelled after informing to Volaris airport counter.
- Non-refundable tickets to/from Colombia and Peru can be canceled but a 10% fee will be charged. Apart from this, you need to cancel them within 24 hours.
Volaris 24 Hours Cancellation Policy
Volaris 24 24-hour cancellation policy only apply to domestic flight within Mexico and Flights to or from the United States. To get a full refund of your ticket, you need to cancel your flight before 7 days of your flight departure.
Volaris Flight Refund Policy
If you want to cancel your Volaris flight and get a full refund then you should check the given points.
- Volaris will not give you a full refund of your tickets for the given conditions:
- If you fail to catch your flight on time.
- In the condition of failure to make a Volaris flight change within the deadline.
- Cancel your flight after the check-in.
- In the case of canceling your domestic flight tickets after 24 hours.
- Cancel your international flight after 7 days.
For all these conditions, you are not able to get a full refund of your flight tickets. Please check the table for more information.
Volaris Flight Cancellations Process
You can cancel your Volaris flight in many ways like by phone, by website, through the Volaris app, and so on. Here we give all the ways to cancel Volaris flights, like by phone, by website, and through mobile apps.
Cancel Your Volaris Flight By Phone
Please check the given countries and their cancelation phone number given in the table.
Country | Phone number |
USA | 1-855-865-2747 |
Canada | 1-551-102-8000 |
Peru | 511-644-9040 |
EI Salvador | 503-2504-5540 |
Guatemala | 502-2301-3939 |
Costa Rica | 506-4002-7462 |
Nicaragua | 505-2251-2198 |
UK | 44-20-3320-2609 |
Spain | 34-91-27-68-614 |
Mexico | 52-9982-833-236 |
Cancel Your Volaris Flight Through Website Online
To cancel your flight through the website, please follow the given instructions.
- First, go to the Volaris official website.
- Go to my trip option. Then go to manage your trip page.
- Choose the flight that you want to cancel.
- Enter your reservation code and last name of yours.
- Go to my trips button.
- Select your flight after this follow the screen prompt.
When you complete all these steps, you will get an email to confirm your flight cancellation. This is how you can easily cancel your flight easily.
Cancel Your Flight Through Volaris App
To cancel your flight via mobile app, first download the Volaris app on your smartphone. Then open the app and go to my trip option. Select your flight and click on cancel the flight and it’s done.
Cancel Your Volaris Flight At The Ticket Office Or Airport Counter
You can also cancel your flight from the ticket office or airport counter. Go to the airport counter show them the ticket details and ask them to cancel your flight. Airport counter assistance will help you to cancel your flight tickets.
Through The Travel Agent Or Agencies
You can also get help from the travel agent or travel agencies in canceling your flight. They also have the same flight records as the flight companies have. They will easily cancel your flight and for that, they charge some money.
Volaris Flights Cancellation Fees
Flight cancellation fees depend on the ticket type, ticket fare, and distance.
Based on information on Volaris’ website, here are the cancellation fees and policies for Volaris flights:
- For domestic flights within Mexico:
- If canceled more than 24 hours before departure – 150 MXN fee per passenger.
- If canceled less than 24 hours before departure – No refunds are allowed.
- For international flights:
- If canceled more than 24 hours before departure – $150 USD fee per passenger.
- If canceled less than 24 hours before departure – No refunds are allowed.
- For Volaris USA flights (within the US):
- If canceled more than 24 hours before departure – $150 USD fee per passenger.
- If canceled less than 24 hours before departure – No refunds are allowed.
- Basic and Flex fares are non-refundable no matter when you cancel.
- If you purchased a refundable Volaris Comfort fare, you can receive a full refund if canceling more than 24 hours before departure, minus the cancellation fee.
- Name changes on the reservation are allowed with fees ranging from $115-$150 USD depending on the flight.
So, in summary, Volaris charges cancellation fees of $150 USD or 150 MXN per passenger if canceling more than 24 hours before departure. Less than 24 hours before and no refunds are provided. It’s important to review their policies before booking.
Conclusion
This is all about Volaris’ cancellation policy. If you have any questions then you can call us at +1-888-697-1474. Use our live chat support service for free to contact our technicians.
Apart from this, we give some frequently asked questions here that help you to find your questions answers easily.
Frequently Asked Questions (FAQs)
Question: Does Volaris have a cancellation policy?
Answer: Yes, Volaris Airlines has a cancellation policy. It has different cancellation policies for domestic and international flights. To get all information about cancellation policy and fees, contact us at +1-888-797-9785.
Question: Can I cancel my flight ticket and get a refund?
Answer: Yes, you can cancel your flight ticket and get a refund but for this, you should know about the flight cancellation policy.
Question: What is the penalty for cancellation of flight tickets?
Answer: The penalty fees vary from $75 for a domestic flight and up to $400 for international flights.